Return Policy
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90-Day Money Back Guarantee. For customer service, please call 0800-326-5500 between the hours of 8AM – 6PM.
Please allow 24-48 hours from placing your order until its updated in our systems.
In order for returns to be processed, consumers are required to ring customer service to request a returns number / authorization number. Please include this information with your product and send to:
Gotham Steel
Unit 9 Romsey Industrial Estate
Greatbridge Road
Romsey
Hampshire SO51 0HR
Refund Policy
Your satisfaction is important to us. If you are unhappy with your merchandise for any reason simply return the product with the 90 days of receipt for a full refund of your order excluding shipping and handling. A refund will be issued within 3 to 7 days of receiving your returned item.